Terms of use - Privacy

RELEVANT INFORMATION

It is a necessary requirement for the acquisition of the products offered on this site that you read and accept the following Terms and Conditions listed below. Viva Slimfit, hereinafter represented by Yvan Menendez Bustillo with NIF 41744345N and registered office at Calle Gadea 4, 03009 Alicante, Spain. The use of our services, as well as the purchase of our products, implies that you have read and accepted the Terms and Conditions of Use contained herein. All products offered on our website may be created, charged, shipped, or presented by a third-party website and, in such case, would be subject to their own Terms and Conditions. In some cases, to purchase a product, user registration will be required, including entering reliable personal data and defining a password.

The user may choose and change their account management password at any time if they have registered and it is required to purchase any of our products. www.vivaslim.fit assumes no responsibility if they share this password with third parties.

All purchases and transactions made through this website are subject to a confirmation and verification process, which may include checking product stock and availability, validating the payment method, validating the invoice (if applicable), and ensuring compliance with the conditions required by the selected payment method. In some cases, verification by email or phone may be required.

The prices of the products offered in this Online Store are valid only for purchases made on this website.

LICENSE

Viva Slimfit, through its website, grants users a license to use the products sold on this website in accordance with the Terms and Conditions described in this document.

UNAUTHORIZED USE

If applicable (for the sale of software, templates, or other design and programming products), you may not place any of our products, modified or unmodified, on a CD, website, or any other medium and offer them for redistribution or resale of any kind.

PROPERTY

You may not claim intellectual or exclusive ownership of any of our products, whether modified or unmodified. All products are the property of the content providers. Unless otherwise specified, our products are provided without any warranty, express or implied. Under no circumstances will this company be liable for any damages, including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses resulting from the use of or inability to use our products.

RETURN AND WARRANTY POLICY

You have 14 days after receiving your order to exchange any size or model or request a credit card (refunds are not provided). To do so, you must contact our team at info@vivaslim.fit to receive the necessary instructions and authorization. In the case of products that are irrevocable, non-tangible goods, you are responsible for understanding them before purchasing. We ask that you read them carefully before purchasing. We only make exceptions to this rule when the description does not match the product. In such cases, the warranty will only cover manufacturing defects and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by misuse. The warranty terms are associated with manufacturing and operating defects under normal product conditions, and these terms will only be effective if the equipment has been used correctly. This includes:

– According to the technical specifications indicated for each product.
– Under environmental conditions in accordance with the specifications indicated by the manufacturer.
– In specific use for the function for which it was factory designed.
– Under electrical operating conditions in accordance with the specifications and tolerances indicated.

ANTI-FRAUD CHECK

The customer's purchase may be postponed for anti-fraud verification. It may also be suspended for a longer period of time for a more rigorous investigation to prevent fraudulent transactions.

PRIVACY POLICY

This Privacy Policy establishes the terms under which Viva Slimfit, represented by Yvan Menendez, uses and protects the information provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in the fields with personal information by which you can be identified, we do so ensuring that it will only be used in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend and emphasize that you continually review this page to ensure you agree with any such changes.

Information that is collected

Our website may collect personal information, such as your name, contact information such as your email address, and demographic information. Specific information may also be required, when necessary, to process an order or to carry out a delivery or billing process.

Use of collected information

Our website uses this information to provide the best possible service, particularly to maintain user records and order records, if applicable, and to improve our products and services. Periodic emails may be sent through our site with special offers, new products, and other promotional information that we believe is relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and may be unsubscribed at any time.

Viva Slimfit, represented by Yvan Menendez Bustillo, is fully committed to keeping your information secure. We use the most advanced systems and constantly update them to ensure no unauthorized access.

Cookies

A cookie refers to a file that is sent to request permission to be stored on your computer. By accepting this file, it is created. The cookie then serves to collect information about web traffic and also facilitates future visits to a website. Another function of cookies is that websites can recognize you individually and therefore provide you with the most personalized service on their website.

Our website uses cookies to identify the pages visited and their frequency. This information is used solely for statistical analysis and is then permanently deleted. You can delete cookies at any time from your computer. However, cookies help provide a better service on the websites; they do not give access to information about you or your computer unless you choose to do so and provide it directly. You can accept or deny the use of cookies; however, most browsers automatically accept cookies, as this helps provide a better web service. You can also change your computer's settings to decline cookies. If you decline cookies, you may not be able to use some of our services.

Links to Third Parties

This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and, therefore, we are not responsible for the terms, privacy, or the protection of your data on these other third-party sites. These sites are subject to their own privacy policies, so we recommend that you review them to confirm that you agree with them.

Control of your personal information

At any time, you may restrict the collection or use of personal information provided to our website. Each time you are asked to fill out a form, such as the user registration form, you can opt out of receiving information by email. If you have opted in to receive our newsletter or advertising, you may opt out at any time.

This company will not sell, assign, or distribute the personal information it collects without your consent, unless required by a court order.

Viva Slimfit, represented by Yvan Menendez Bustillo, reserves the right to change the terms of this Privacy Policy at any time.